Batjeli takes your personal information seriously. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it secure.
Batjeli — operating at https://batjeli.app — is a trusted online gaming platform in Bangladesh. We take the privacy of our users seriously. This privacy policy explains how batjeli collects, uses, stores, and protects your personal information.
By accessing or using the batjeli platform, you consent to this privacy policy. If you disagree with any part of this policy, please stop using the service and contact our support team.
This Privacy Policy is incorporated into batjeli's Terms and Conditions and operates under the same legal framework. batjeli follows international data protection standards to ensure your information remains fully secure.
Protecting your privacy is our responsibility. batjeli never sells your data to third parties.
Batjeli collects various types of information necessary to improve service quality and ensure user security. The main categories are outlined below:
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Name and Email | Account Creation and Communication | Yes |
| Date of Birth | Age Verification | Yes |
| Identity Document | KYC Verification | For Withdrawals |
| IP Address | Security and Fraud Prevention | Automatic |
| Game History | Service Improvement and Dispute Resolution | Automatic |
Batjeli collects your information through several channels. Each method is carried out transparently and with clarity:
Information you provide during registration, profile updates, or KYC verification is collected directly. This data is submitted voluntarily and with your full knowledge.
When you access or use the batjeli platform, we automatically collect certain information such as your IP address, device details, and browsing history. This data is gathered through cookies and similar tracking technologies.
Batjeli works with third-party services for fraud prevention and KYC verification. These parties receive only limited data and are bound by strict confidentiality agreements.
No essential data is collected without your consent. If any new data collection begins, we will notify you in advance.
Batjeli uses collected data strictly for controlled purposes. batjeli will never use your information for other purposes without your consent or a lawful basis for doing so.
With your consent, batjeli may inform you about promotional offers, new games, bonuses, and special events via email or SMS. You can unsubscribe from these messages at any time.
Batjeli uses cookies and other tracking technologies to improve the user experience and maintain platform security.
Cookies are small data files stored on your device when you visit a website. They help remember your browsing preferences for a smoother experience.
You can disable cookies in your browser settings, though this may affect some batjeli functionality. We recommend keeping essential cookies enabled to maintain security.
Batjeli treats your data security as a top priority. We follow industry best practices to keep your information safe.
All transactions and personal data are protected by SSL/TLS encryption, ensuring your information remains completely secure while being transmitted over the internet.
Batjeli employees can only access the data necessary for their specific role. All access is logged and reviewed on a regular basis.
In the event of a security breach, we will promptly notify affected users and take all necessary action.
You have a number of rights when it comes to data protection. batjeli respects these rights and makes it easy for you to exercise them.
You can request information about the data batjeli holds on you at any time. We typically respond to such requests within 7 business days.
You can correct any inaccurate information in your personal profile. For sensitive data, we follow a verification process before making changes.
In certain circumstances, you may request that your data be deleted. However, batjeli may retain specific information where required by legal or financial record-keeping obligations.
You can request a copy of your data in a machine-readable format, which can be transferred to another service.
You can object to certain types of data processing, particularly in the case of marketing communications.
Batjeli retains your data only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected.
If an account is closed or has been inactive for more than 12 months, we progressively delete the associated data. However, certain information may be retained for an extended period for legal or security reasons.
Batjeli strictly prohibits minors from creating accounts or playing games. If we discover that a minor is using our service, we will immediately close the account and notify the parent or guardian.
You must be 18 years of age or older to register on batjeli. Creating an account with a false age may constitute a legal offence.
Batjeli may update this privacy policy at any time. Before changes take effect, we will notify you of significant updates via email or an in-platform notice. Continued use of the service after changes take effect will be considered acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please don't hesitate to get in touch. Our privacy team is always ready to help.
Email: [email protected]
Please include your account number or email address when submitting a request so we can assist you promptly. We typically respond within 48 hours.
We are fully committed to protecting your data
All your data is protected with SSL/TLS encryption — the same security standard used by banks.
We never sell your data and maintain strict limits on sharing it with third parties.
Our security team works around the clock to detect any unauthorized access.
In this Privacy Policy, we clearly set out what data we collect and why.
You can request deletion of your data at any time, subject to any regulatory requirements.
Batjeli complies with international data protection laws and local regulations.
Enjoy a safe and secure gaming experience on batjeli